Effective Date: March 1, 2026
Information We Collect
Account Information
- Email address and username
- Password (encrypted hash)
- Purchase history and licenses
Technical Information
- HWID (Hardware ID) for license binding
- IP address for security
- Usage data for license compliance
Communications
- Support tickets and emails
- Discord interactions (if applicable)
How We Use Your Information
- License Management: HWID binding and validation
- Security: Fraud detection and prevention
- Support: Responding to customer inquiries
- Service Improvement: Anonymized usage analytics
- Legal Compliance: Enforcing terms and conditions
Data Protection
- All passwords encrypted with strong hashing
- HWID data used only for license validation
- Communications encrypted in transit
- Regular security audits and updates
Data Sharing
We do not sell, rent, or share personal information with third parties, except:
- Legal requirements (court orders, subpoenas)
- Payment processors (for transactions only)
- Service providers with strict confidentiality agreements
Data Retention
- Account data retained while account is active
- License data retained for legal compliance
- Support tickets retained for 2 years
- Deleted accounts: data removed within 30 days
Your Rights
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
Cookies and Tracking
- Essential cookies for website functionality
- Session cookies for login persistence
- No third-party advertising cookies
- No cross-site tracking
International Data
Data is stored and processed in secure facilities. We comply with applicable data protection laws.
Security Measures
- Military-grade encryption for sensitive data
- Regular security monitoring
- Access controls and authentication
- Incident response procedures
Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children.
Contact
For privacy inquiries:
Email: privacy@lcr.software
Response within 30 days
By using LCR SOFTWARE, you agree to this Privacy Policy.